24/7 Electrical Automation Support

Our Experience Is Designed To Give You Peace Of Mind

Step 1

Problem: Equipment Breakdown

Production downtime can be a costly issue for businesses, whether it is due to power outages or equipment malfunctions. In such cases, it is essential to bring in a reliable resource who can quickly resolve the problem. It is important to find someone with expertise in the field, who can respond promptly to the urgency of the situation, and provide excellent customer service to keep you informed throughout the process. We're highly experienced in fixing a variety of equipment.

Step 3

With You Each Step Of The Way

When you call Altai, you can have peace of mind knowing that we are highly responsive and communicative. Our team of technicians will keep you updated at every stage of the service call, providing you with regular status updates. Additionally, upon completing the service, our technicians will provide you with a comprehensive report that includes before and after photos, along with their expert recommendations for any improvements that could enhance your system's performance.

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Step 2

Solution: Altai Industrial Automation

Altai offers unparalleled insight and technical expertise that is readily available when you need it the most. Our team of highly skilled technicians come prepared with the latest instruments, software, tools, spare parts, and PPE that are customized to meet the needs of your industry. We are committed to our mission of quickly and effectively restoring your operations to get your business back up and running.

Step 4

Peace of Mind!

At Altai, we understand that you need us the most when your systems are down. That's why we are committed to delivering our best service when you are at your weakest. Our team's unwavering dedication to serving our customers is matched only by our quick response times and exceptional services, allowing you to rest easy when you call on us for help. Altai is here to support you in all your electrical needs.

What Does Industrial Automation Solutions Mean?

Altai supports Industrial, manufacturing production lines and single purpose equipment. Our focus is Automation in speed, quality, reliability, and trust in the manufacturing process. Our Solutions provide savings in time, energy, resources, and money.

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Panel Issue
Support

If you're experiencing issues with your electrical panels. Troubleshooting problems with panels can be challenging, particularly given that panels can vary greatly in terms of their condition, build, and function. Fortunately, our team has the expertise to provide you with the best solutions to meet your unique needs. Whether you require new components, installation services, or assistance troubleshooting electrical issues, we have you covered. You can count on us to deliver comprehensive and effective solutions for any panel problems you may be facing.

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PLC and HMI
Support

Are you having trouble accessing the PLC and HMI components of your machine? We understand that it can be challenging to troubleshoot these components without the proper cables or software. Our expert team can assist you with program changes, documentation updates, program backups, and online-onsite troubleshooting. We also come equipped with a laptop that can easily connect to your PLC and HMI, making it easier for us to quickly diagnose and resolve any issues you may be experiencing.

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Obsolete components and Retrofits

At Altai, we understand that as time passes, the business environment can change, and certain electrical components may become obsolete and no longer available in the market. This can be a major challenge for businesses that rely on these components for their automated processes. Fortunately, our team has the expertise to provide you with reliable and effective solutions to ensure long-term success. With our strong knowledge background, we can seamlessly swap and modify electrical components in your equipment, ensuring that your operations continue to run smoothly and efficiently.

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Downtime
support

Better than most, we understand that sourcing the right parts can be a challenge, particularly when you need them quickly. That's why we've developed an extensive network of relationships with suppliers to ensure that we can source your parts in a timely and expedited manner. In the rare event that our technician does not have the required component in their work truck, you can trust that we will work tirelessly to source it for you as quickly as possible. You can count on us to go above and beyond to ensure that your needs are met, so that you can get back to business as usual without any unnecessary delays.

Call in For Service And Support

We're proud to support a wide range of industries, including food and beverage, pharmaceuticals, textile production and printing, paper and pulp, car manufacturing, and many others. Our team's strength lies in our in-depth knowledge of electrical control equipment. We understand that sometimes getting your production line running and addressing the underlying issue require different solutions. That's why we always prioritize safety when finding a solution that's financially feasible for your business and safe for your machines and operators.

Our comprehensive range of services includes support for VFD and Servo Controls, PLC and HMI Programming, machine compliance issues, power distribution, sensor replacement, and commissioning. No matter what challenges you're facing, you can count on us to get your equipment up and running smoothly and efficiently.

​24/7 Electrical Automation Support